What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at Better Hearing Center we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 441 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Knowledgeable and friendly professionals at Onalaska Better Hearing Center! Expedient service.

Reviewer Profile Photo Kathleen Olson, on Google

Was time just to meet with Tom and he answered all my questions. So professional and very helpful. Love thru ads and nice to see this is family. Highly recommend this company.

Reviewer Profile Photo Hazel Peterson, on Google

This place always provide the best service of any hearing center I have done business with. Try them as they are great.

Reviewer Profile Photo Ralph Tolokken, on Google

Better Hearing has been very professional and willing to take care of all of my needs whenever I was having issues. Great people to work with! Larry Forbes.

Reviewer Profile Photo Larry Forbes, on Google

The customer service at Better Hearing Center is fantastic. Always a pleasant experience with the whole team. Very friendly and knowledgeable.

Reviewer Profile Photo Mike & Kathy Leard, on Google

I dropped in to have my mother's right hearing aide shaved so it will no not continue to cause her ear to have a sore in it. Thank you.

Reviewer Profile Photo Joan Grochowina, on Google

I have been a customer for over 3 years. Better Hearing has always been knowledgeable and puts your needs first. I was able to try the new Audible hearing aids before purchasing.

Reviewer Profile Photo Sandy Skaggs Silker, on Google

The staff was very friendly and professional

Reviewer Profile Photo barbara melcher, on Google

We love this business! They are so willing to help, and they are reliable and kind. We live out of town but they have managed to find the time to fit us in when needed.

Reviewer Profile Photo Scott Hudson, on Google

Today I stopped by without an appointment for a service issue with my left hearing aide. They immediately analyzed and fixed the issue. This has been my experience for the entire time I’ve had hearing aides. I really appreciate the whole team.

Reviewer Profile Photo Frank Vierling, on Google

Did a nice pro fry exam friendly and prompt for appointment.Would not hesitate to to use them again.

Reviewer Profile Photo Robert Pettit, on Google

Very informative and very helpful also fair pricing

Reviewer Profile Photo edward oldenburg, on Google

Great service. Sean fixed my broken hearing aid in less than 5 minutes.

Reviewer Profile Photo Terry Curtis, on Google

I have nothing but good things to say about Better Hearing Center. Excellent service friendly people. Great location.

Reviewer Profile Photo James Schultz, on Google

Awesome customer service and a very friendly atmosphere

Reviewer Profile Photo John Zimmerman, on Google

I always get knowledgeable service to keep everything g working fine.

Reviewer Profile Photo Ronald Kendhammer, on Google

Always a great experience at Better Hearing. They greet you with a smile and always know what to do. I recommend them to anyone who needs help with their hearing. It's a great locally owned business.

Reviewer Profile Photo Seth Camp, on Google

very professional and cautious staff.

Reviewer Profile Photo Rodney, on Google

I am very pleased with the care I got. I wasn't happy at the last hearing place I was going and decided to try Better Hearing Center. I found them to be honest and caring! I very highly recommend! Kim

Reviewer Profile Photo Ibgma5x, on Google

I am very happy with better hearing center they are very helpful they answered all the questions I had. Very nice people!!

Reviewer Profile Photo Kenneth Harmel, on Google