What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at Better Hearing Center we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 302 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I had a unique situation with one of my hearing aids. A Better Hearing Center in Onalska answered my phone call with a friendly and professional greeting. The agent then went above and beyond researching and answering all of my questions. She was incredibly helpful. Thank you very much.

Reviewer Profile Photo Sherry Nicks, on Google

Always helpful and able to make accommodations.

Reviewer Profile Photo Greg Hole, on Google

Very professional, a thorough exam great products and just a wonderful family business. I could not be happier with this provider. Truly, the most honest group of people I have met in the hearing industry thank you.

Reviewer Profile Photo David Hartwig, on Google
Reviewer Profile Photo Barbara Nickelotti, on Google

Knowledgeable and friendly professionals at Onalaska Better Hearing Center!

Reviewer Profile Photo Kathleen Olson, on Google
Reviewer Profile Photo Pam Stetzer, on Google

They are always so helpfull and send you away satisfied with their answers👍

Reviewer Profile Photo Donald Hill, on Google
Reviewer Profile Photo Mark Mc Alear, on Google

Staff and doctor was really friendly and helpful

Reviewer Profile Photo Joe Conant, on Google

Nice company to deal with, great staff! Not pushy on their products. Didn't need hearing aids. Ordered noise blanking ear plugs instead. Very satisfied. Will return in the future.

Reviewer Profile Photo Ebert's Truck Repair, on Google
Reviewer Profile Photo Laurie Schwoegler, on Google

Very good appointment. Learned alot about my hearing and how it affects your overall health. Very helpful staff.

Reviewer Profile Photo Bill Loughan, on Google
Reviewer Profile Photo Dan Baldridge, on Google
Reviewer Profile Photo Norma Pfaff, on Google

Great service. Excellent quality of product.

Reviewer Profile Photo Kurt von Meyer, on Google

Gracious and knowledgeable staff.

Reviewer Profile Photo William Temte, on Google
Reviewer Profile Photo Laura Mertig, on Google

Excellent service / honest and fair pricing.

Reviewer Profile Photo Rudy Wuest, on Google

Great place for hearing aids. They were very helpful, answered all my questions and helped me pick out the devices that would be the most beneficial for my needs.

Reviewer Profile Photo Susan Kratky, on Google
Reviewer Profile Photo David Petska, on Google
Reviewer Profile Photo Lavonne McCarthy, on Google
Reviewer Profile Photo John Reed, on Google

Great informative, good listeners, pro active . Not pushy just good customer service . Detailed This practice is highly recommended as the best all round while other medic services practice this family are professio al

Reviewer Profile Photo Tim, on Google
Reviewer Profile Photo Felicia Wentz, on Google

Great friendly staff. Knowledgable. Help you find hearing aides that work best and are covered under our insurance. It’s a great family business!

Reviewer Profile Photo Mary Kacvinsky, on Google