What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at Better Hearing Center we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 201 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

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Sharon B, on Google

Good service

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Margaret Goetting, on Google

Awesome place and great and helpful staff.

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Lisa Carlson, on Google

Very professional, explained step-by-step and explained the test and the result.

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William Barr, on Google

Very professional . All options were discussed. The ball is in my court .

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Bruce Kendall, on Google

Very professional yet very personable!

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Sacia Andersen, on Google

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Bertha Hauser, on Google

Very informative and very helpful also fair pricing

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edward oldenburg, on Google

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Jerry Root, on Google

The person at the front desk at Better/Hearing was very helpful and courteous. She assisted me with my hearing aids, great!

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Jim Bagniewski, on Google

Very caring professional service. Willing to spend the time needed to make sure you get the best results out of your hearing aids.

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Randy Van Vleet, on Google

Always a great experience with Better Hearing

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Barbara Breitung, on Google

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Thomas Joseph, on Google

First time with hearing aids! It’s a learning process and they have been great to work with.

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Daryl Applebury, on Google

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Keeta Haugen, on Google

Very polite and understanding

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Daniel Campbell, on Google

Great service.

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Stan Rhodenhizer, on Google

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Vern Bjorkquist, on Google

Very efficient, can call for help as needed.

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Roxie Riley, on Google

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Mary Smith, on Google

They are very kind and caring. GREAT experience!

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Karen Kellicutt, on Google

My experience with this center was great. They answered my questions and were prompt in getting in. Very friendly

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Sandy Sauers, on Google

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Heath Hale, on Google

Very customer friendly, very responsive and great customer support. We have moved to the Minneapolis area, but they still check in with me and provide me with answers when I need them. When we made it back, we stopped had my aids cleaned and refilled some supplies. Highly recommend this...

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Brian ONeil, on Google

From Lois: It's very nice to have the support with any problems that come up. Shawn is very helpful and takes good care of my ongoing hearing issues. Thanks again!

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Doug Brown, on Google