What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at Better Hearing Center we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 377 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very friendly and helpful. Easy to work with. Would highly recommend.

Reviewer Profile Photo Patti Retzlaff, on Google

I have to say that I am very pleased with the Better Hearing staff. They are very friendly, professional, and really helpful. Better Hearing makes me feel cared for.

Reviewer Profile Photo Quito, on Google

They knew what was wrong right away it was me I had too much wax in my ear

Reviewer Profile Photo lyndon jackson, on Google

Had a great experience . Felt very comfortable with Sean and never felt pressured into anything.

Reviewer Profile Photo Janet Ekern, on Google

Very knowledgeable and accommodating. And very friendly.

Reviewer Profile Photo Michael Harris, on Google

Very prompt and pleasant

Reviewer Profile Photo Ray Glass, on Google

Very polite took time to explain the options this was my first visit and it went better then expected. Thank you ! Chris

Reviewer Profile Photo Chris Niebuhr, on Google

Prompt courteous service as usual

Reviewer Profile Photo Larry Campbell, on Google

Great service

Reviewer Profile Photo Phil Tegen, on Google

This is the second time in a year that Better Hearing Center helped me out without charge. The company I got the hearing aides from are no longer in Lacrosse. I thought my hearing aids was broken. They were very gracious and looked at my hearing aids right away. Thank...

Reviewer Profile Photo Catherine Siebold, on Google

Trouble with my hearing aids, but still under warranty, and sent in right away.

Reviewer Profile Photo Carole Moe, on Google

You couldn’t ask for more knowledgeable and friendly people to help you with your hearing.

Reviewer Profile Photo Wendy Hunt, on Google

It is always so nice to walk in. Staff is so friendly and helped me out in just a few minutes. Thank you

Reviewer Profile Photo Sue Swackhamer, on Google

Great service, friendly people. Good products! What more do you want?

Reviewer Profile Photo R Woodhull, on Google

Very happy with the service I have received. Have answered all my questions.

Reviewer Profile Photo Blake Young, on Google

Better Hearing Center Onalaska WI is fantastic. I have had aids for over 20 years and other providers. Better Hearing is by far The Best!!!

Reviewer Profile Photo Cathy Levy, on Google

Everyone is so nice and accommodating. Took time to review how to clean the hearing aides and let me demonstrate for them. Definitely would recommend them.

Reviewer Profile Photo Anna Hockenbery, on Google

Staff is always so friendly and helpful!

Reviewer Profile Photo Kyle Deno, on Google

Better Hearing Center was wonderful to us! They scheduled an appointment quickly for my husband and I to be seen together. They are so kind and very knowledgeable. We are so grateful to have them in our area to provide such great service! We highly recommend them! Thank you!!

Reviewer Profile Photo Nancy McGuire, on Google

Sean was very informative about my new hearing aide. I've worked with this business for several years. Great people!! Friendly and helpful.

Reviewer Profile Photo Virginia Bulawa, on Google