My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.
Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.
He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.
Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.
After all, “Better Hearing is a Better Life!”
Kevin Witt, on Google
Friendly and prompt service
Gary Dirks, on Google
Everyone there is very considerate and helpful.
Mary Veglahn, on Google
This was my first visit - I found the office was very clean and tidy, and I was immediately taken care of. I was dealt with in a very courteous and professional manner, and I trust that the results were true, as they expanded on what my hearing issues are....
Deb Pollei, on Google
The hearing test was not difficult and I was told that my hearing was ok. I was also told to ask a nurse at Mayo Clinic to remove extra wax from both of my ears.
Deanna Neubauer, on Google
Better Hearing Center gave me quick service when I came to their office to have a hearing aid rubber pod replaced. The one I had became loose. I did not need an appointment for this service. I went there at my convenience and they waited on me immediately. This was...
char hargis, on Google
Ginny Grzadzielewski, on Google
I met with Sean for my first visit here. He was friendly and put me at ease as he talked about my severe hearing loss. He helped me decide on a new pair of hearing aids to replace my old ones that were giving me problems. I will recommend him...
Dale Wollenzien, on Google
Lori Holcomb, on Google
Sean provided me with excellent information on how my hearing test results could be used to modify my existing hearing aids. My hearing aids were modified and I feel my hearing has been improved. Thank you Sean.
Joe, on Google
Lori Schaub, on Google
Anna Hockenbery, on Google
My mother had a very positive experience with the Better Hearing team. They listened to her and worked with her to obtain a solution that was right for her.
Linda Marks, on Google
michael yeager, on Google
Great service. Walked right in and was seen promptly. Will definitely be back!
Marsha & Bob White, on Google
Peter Rasmussen, on Google
Ended up really liking this place. No one likes to admit getting old or having a health problem, but I really enjoyed getting my hearing tested after I finally got it done. The staff is outstanding, polite, kind, understanding, friendly and take the time to make sure you understand what...
don owens, on Google
Sean was thorough with hearing test and informative with results. He was patient and easy to understand.
Diane Olson, on Google
Carole Helgesen, on Google
The people at Better Hearing make all the difference in the world. Always friendly, very helpful, and never judgemental. Thank you very much for your help!
Duane Genz, on Google
Pam Horton, on Google