My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.
Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.
He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.
Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.
After all, “Better Hearing is a Better Life!”
I have been wearing hearing aids for years. My experience with Better Hearing Center was far better than others I have visited. Their friendliness, exam and knowledge of my needs was very reassuring that I’m receiving the best advice and product. Highly recommended.
Wendy Campbell, on Google
Better Hearing has been very professional and willing to take care of all of my needs whenever I was having issues. Great people to work with! Larry Forbes.
Larry Forbes, on Google
Steven King, on Google
Staff makes you feel very comfortable upon arrival. Testing was held in a nice quiet booth. After test went through results and then looked at hearing aid options. There was no pressure to purchase a certain type and he addressed all my questions.
Kurt Ritter, on Google
Fast friendly service!
Bill Perry, on Google
Timely appointment. Good explanation and help with new hearing aids
jeffrey landercasper, on Google
Del Schreck, on Google
Better Hearing Center performed a comprehensive hearing exam and took extensive time to explain the results and answer all my questions. I left my visit feeling confident that I received quality care and a plan regarding the best options to address my hearing health. I strongly recommend this Better Hearing...
Colleen Lusk, on Google
After traveling & returning home, my earring aids didn’t seem to be working right! Celeste at Better Hearing realized I had returned home with an incorrect charger. She got it straitened out & she took care of my hearing issue! Thanks, Celeste of Better Hearing in Onalaska, WI!
Sandra Whiteman, on Google
Stopped in to have Dad's hearing aids cleaned. We were in and out in no time. They are always very friendly and helpful.
Susan Kneifl, on Google
Accomplished what I wanted to in a timely manner
Arlene Smith, on Google
I haven’t had my hearing checked for about 50 years so when I went in to get my hearing checked here, I thought for sure that they were going to try to tell me that I had to have hearing aids or I had to have more appointments or I...
Nancy Rahn, on Google
I went in with a negative attitude, always previously having received hearing services through medically-based audiologists. However, my insurance would no longer pay for this. I was assured that I would continue wearing quality hearing aids. More to come.
Mary Bruder, on Google
Prompt, professional and very accommodating. Better Hearing Center has a friendly and courteous staff that take a genuine interest in helping with tinnitus or any other hearing issues. Price is right with free exam and consultation!
Ruth DeJarlais, on Google
So very happy with the aids I purchased through the Better Hearing Center in Onalaska. These hearing aids certainly are an upgrade to the ones I purchased through a chain business several years ago. Great staff, so helpful in all aspects of my needs! Great business.
Dian G, on Google
Tom Filla, on Google
Very friendly with great customer service!
Myron Martin (Rusticsenior1), on Google
Lisa Sonsalla, on Google
Best service ever.
curt erickson, on Google
I went in to get help pairing my hearing aids to my new phone. They were so helpful, took so much time to explain everything. Then I had a question about my insurance and again they took the time to talk it through so I could make an informed decision....
Linda Marten, on Google
Cindy Munson, on Google