My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.
Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.
He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.
Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.
After all, “Better Hearing is a Better Life!”
I have had my hearing aids from Better Hearing for over 7 years I believe. In this time I have always had good service and help when I needed it. I am looking to upgrade now and Tom is checking out my best choices. Mel Schwarz
Debra Schwarz, on Google
A great family taking care of my hearing aid needs! They always greet me with a smile and the place is neat and clean. I have been dealing with hearing aids for 30 years and they have fit me with the best aids for me. Thanks Don
Donald Hill, on Google
I had seen ads for more than one place on TV to check out hearing and possibly hearing aids. Better Hearing Center resonated with me because some other places seemed more about what they could sell you and Better Hearing was more about working with you to discover your needs...
Lee Seeling, on Google
I started taking my 93 year old neighbor to Better Hearing and saw how wonderful she was treated and when it was time for me to get hearing aids I chose them after getting tested elsewhere. You never have to wait long for an appointment and they are always very...
Linda Nelson, on Google
Better Hearing Center has a wonderful staff. The Center is s family owned business, one of the reasons I chose to go there. A person is treated like family, not just a customer. They genuinely care and want you to be completely successful. If it wasn't for the patience, understanding,...
Candyce Manley, on Google