Our Staff

Sean Vierling, HIS

Hearing Instrument Specialist

Sean Vierling earned his Bachelor’s Degree in Business Management from the University of Wisconsin – La Crosse in 2010. He then started training in the family business. With Better Hearing Center being a family business for 30 years, he has been involved in the business from an early age. Sean then went on and earned his Hearing Instrument Specialist License in the State of Wisconsin. He enjoys using the latest hearing technology to help people hear and understand better. “The latest technology makes today’s hearing aids and accessories fit easily into people’s lifestyles,” says Sean. In his free time Sean enjoys working out at the local YMCA, bike riding, and relaxing on the river. Having an interest in computers and technology, Sean has a deeper understanding for programming hearing aids for each individual needs.

Sean has been married to Amanda for 5 years and they have two children. A little girl named Shea who is 4 and a little boy named Timmy who is 2.

Celeste Dyer, HIS

Hearing Instrument Specialist

My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.

Tom Vierling, HIS

Owner

Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.

He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.

Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.

After all, “Better Hearing is a Better Life!”

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 290 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very good appointment. Learned alot about my hearing and how it affects your overall health. Very helpful staff.

Reviewer Profile Photo Bill Loughan, on Google
Reviewer Profile Photo Dan Baldridge, on Google
Reviewer Profile Photo Norma Pfaff, on Google

Great service. Excellent quality of product.

Reviewer Profile Photo Kurt von Meyer, on Google

Gracious and knowledgeable staff.

Reviewer Profile Photo William Temte, on Google
Reviewer Profile Photo Laura Mertig, on Google

Excellent service / honest and fair pricing.

Reviewer Profile Photo Rudy Wuest, on Google

Great place for hearing aids. They were very helpful, answered all my questions and helped me pick out the devices that would be the most beneficial for my needs.

Reviewer Profile Photo Susan Kratky, on Google
Reviewer Profile Photo David Petska, on Google
Reviewer Profile Photo Lavonne McCarthy, on Google
Reviewer Profile Photo John Reed, on Google

Great informative, good listeners, pro active . Not pushy just good customer service . Detailed This practice is highly recommended as the best all round while other medic services practice this family are professio al

Reviewer Profile Photo Tim, on Google
Reviewer Profile Photo Felicia Wentz, on Google

Great friendly staff. Knowledgable. Help you find hearing aides that work best and are covered under our insurance. It’s a great family business!

Reviewer Profile Photo Mary Kacvinsky, on Google

I have been dealing with these folks for over a decade and have yet to be disappointed with their service or product knowledge . . .

Reviewer Profile Photo Greg haskell, on Google

They were very helpful and patient with my 92 year old mother. Yes, I would recommend this place.

Reviewer Profile Photo Theron & Carol Prindle, on Google

I was very happy and satisfied with the service.

Reviewer Profile Photo Janice Klug, on Google

When my hearing aid shop in Onalaska closed down and they referred me to another place in LaCrosse, it was a month before I could get in for a hearing aid repair. I called around to several places for a sooner appointment, Better Hearing Center was the first to see...

Reviewer Profile Photo Sherrie Tormey Halvorson, on Google
Reviewer Profile Photo Marilyn Leis, on Google

They were able to answer my questions and offer more information as needed.

Reviewer Profile Photo Mervin Haakenson, on Google

I received prompt and friendly service from Better Hearing Center. I called to make an appointment and they were able to accommodate me the same day. Thank you.

Reviewer Profile Photo Brad Nelson, on Google

We highly recommend Better Hearing Center and are so happy that we found them for our hearing needs. The people there are so friendly and take the time to listen to you and help you with your hearing issues.

Reviewer Profile Photo Suzanne Haag, on Google

I have been wearing hearing aids for years. My experience with Better Hearing Center was far better than others I have visited. Their friendliness, exam and knowledge of my needs was very reassuring that I’m receiving the best advice and product. Highly recommended.

Reviewer Profile Photo Wendy Campbell, on Google

Better Hearing has been very professional and willing to take care of all of my needs whenever I was having issues. Great people to work with! Larry Forbes.

Reviewer Profile Photo Larry Forbes, on Google
Reviewer Profile Photo Steven King, on Google