Hearing Aid Center in Onalaska

Better Hearing Center

Office Hours

  • Monday: 9:00 am - 5:00 pm
  • Tuesday: 9:00 am - 5:00 pm
  • Wednesday: 9:00 am - 5:00 pm
  • Thursday: 9:00 am - 5:00 pm
  • Friday: 9:00 am - 5:00 pm
  • Saturday: By Appointment Only
  • Sunday: By Appointment Only

Better Hearing Center

1101 Main St, Onalaska, WI 54650
Location Details

About Us

Hearing Care Excellence for La Crosse and Onalaska, WI and La Crescent, MN

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the LaCrosse and Onalaska, WI communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive EvaluationWe evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs RecommendingBecause we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and ResultsWe make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the BenefitWe will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office VisitWe work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for AllWhen you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a LifetimeAll Audibel products receive cleanings and testing for their lifetime.


Schedule Online

Meet the Staff

Celeste Dyer, HIS

Hearing Instrument Specialist

My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.

Tom Vierling, HIS

Owner

Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.

He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.

Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.

After all, “Better Hearing is a Better Life!”

Very good appointment. Learned alot about my hearing and how it affects your overall health. Very helpful staff.

Reviewer Profile Photo Bill Loughan, on Google

Reviewer Profile Photo Dan Baldridge, on Google

Reviewer Profile Photo Norma Pfaff, on Google

Great service. Excellent quality of product.

Reviewer Profile Photo Kurt von Meyer, on Google

Gracious and knowledgeable staff.

Reviewer Profile Photo William Temte, on Google

Reviewer Profile Photo Laura Mertig, on Google

Excellent service / honest and fair pricing.

Reviewer Profile Photo Rudy Wuest, on Google

Great place for hearing aids. They were very helpful, answered all my questions and helped me pick out the devices that would be the most beneficial for my needs.

Reviewer Profile Photo Susan Kratky, on Google

Reviewer Profile Photo David Petska, on Google

Reviewer Profile Photo Lavonne McCarthy, on Google

Reviewer Profile Photo John Reed, on Google

Great informative, good listeners, pro active . Not pushy just good customer service . Detailed This practice is highly recommended as the best all round while other medic services practice this family are professio al

Reviewer Profile Photo Tim, on Google

Reviewer Profile Photo Felicia Wentz, on Google

Great friendly staff. Knowledgable. Help you find hearing aides that work best and are covered under our insurance. It’s a great family business!

Reviewer Profile Photo Mary Kacvinsky, on Google

I have been dealing with these folks for over a decade and have yet to be disappointed with their service or product knowledge . . .

Reviewer Profile Photo Greg haskell, on Google

They were very helpful and patient with my 92 year old mother. Yes, I would recommend this place.

Reviewer Profile Photo Theron & Carol Prindle, on Google

I was very happy and satisfied with the service.

Reviewer Profile Photo Janice Klug, on Google

When my hearing aid shop in Onalaska closed down and they referred me to another place in LaCrosse, it was a month before I could get in for a hearing aid repair. I called around to several places for a sooner appointment, Better Hearing Center was the first to see...

Reviewer Profile Photo Sherrie Tormey Halvorson, on Google

Reviewer Profile Photo Marilyn Leis, on Google

They were able to answer my questions and offer more information as needed.

Reviewer Profile Photo Mervin Haakenson, on Google

I received prompt and friendly service from Better Hearing Center. I called to make an appointment and they were able to accommodate me the same day. Thank you.

Reviewer Profile Photo Brad Nelson, on Google