My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.
Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.
He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.
Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.
After all, “Better Hearing is a Better Life!”
thomas hunt, on Google
Very friendly and accommodating.
Greg Tolvstad, on Google
Great customer service.
David Hutschenreuter, on Google
One of my hearing aids stopped working. I was quickly able to get in and they fixed it in a matter of minutes. Very pleasant experience.
Rosemarie Erndahl, on Google
Very satisfied with the friendy and timely service they provide. Very informative about the hearing test and hearing aids
David Brown, on Google
Cleared my hearing aid of wax and checked the batteries
Erika Hengel, on Google
Friendly environment. No pressures to complete forms until we were given the information we needed to make a decision. We will be glad to receive the hearing aids that we need that will make our hearing abilities better (even though we don't want them but know we need them!). The...
Judy Scherr, on Google
They are the best. Very willing to help me.
Vicki Lange, on Google
Bruce King, on Google
Top notch experience! Mom visiting from another state, experienced discomfort with hearing aids. We did a walk-in. Celeste provided welcoming and very professional support.
Emma Smyth, on Google
David mcalear, on Google
Very nice , and accommodating
Greg Malszycki, on Google
Very professional and friendly service!
Karen Durnin, on Google
Carissa Marx, on Google
Always go out of there way to help the customers.
Kenneth Baker, on Google
I was in dire need of getting my hearing aid working on a Friday, but my provider was not available. Even though I was not a client of Better Hearing Center, they were very willing to help me out and get me back to hearing well. I was very grateful...
Paula Charron, on Google
Ed Ryan, on Google
Exceptional expertise. I felt well-informed and like they were looking out for my best interest and a plan that made the most sense for me. There was no pressure or pushing for additional services or unnecessary options. Also, you feel treated like a person and not like a number as...
Amber K, on Google
Mary Siebenaler, on Google
Very friendly and thoughtful and thorough with the exam.
BONNIE BALDWIN, on Google
Russ Kasten, on Google