My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.
Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.
He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.
Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.
After all, “Better Hearing is a Better Life!”
Rick Sorenson, on Google
Craig had hearing test appointmtnt and it went smoothly. They discussed his options and he decided what he was going to go with. Thsnk you folks at Better hearing.
Karen Banasik, on Google
Definitely recommend, they were friendly, professional, had good communication, and no pressure sales. Will definitely go back in future.
Katie Lenzendorf, on Google
Cheryl Mauermann, on Google
Vernon Sanders, on Google
Jason Hilton, on Google
Gary Capouch, on Google
Thomas Leis, on Google
Friendly and courteous always and very helpful.
John Jones, on Google
Good service Very helpful.
vince hundt, on Google
They are very friendly and professional. They answered all my questions and worked with my insurance company. Overall I had a very pleasant and positive experience.
Chris Hornbeck, on Google
My experience has always been one of great satisfaction! Just had a small issue and it was handled in office!
Dennis Jandt, on Google
Donald Yaeger, on Google
kevin dubord, on Google
They were very friendly. Went through the process with me. I would definitely recommend.
Margaret Rohrer, on Google
Very friendly. Knowledgeable. Very happy so far. Will see after I get they aides and use them
Gary, on Google
Having your hearing checked is not something you place on top of your list.. But better Hearing Center made the experience comfortable, relaxed and extremely thorough. They were both knowledgeable and courteous from beginning to end. Thank you for the positive experience.
Peggy Severson, on Google
They got me in quickly and got my hearing aids adjusted and I ‘m on my way. Good place to do business.
Carolyn Thomas, on Google
Everything went smoothly. Great conversation.
Robert Low, on Google
Ralf Zielinski, on Google
I have been a customer for over 3 years. Better Hearing has always been knowledgeable and puts your needs first. I was able to try the new Audible hearing aids before purchasing.
Sandy Skaggs Silker, on Google