About Us

About Us

Hearing Care Excellence for La Crosse and Onalaska, WI and La Crescent, MN

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the LaCrosse and Onalaska, WI communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive EvaluationWe evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs RecommendingBecause we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and ResultsWe make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the BenefitWe will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office VisitWe work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for AllWhen you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a LifetimeAll Audibel products receive cleanings and testing for their lifetime.


Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 442 Reviews on Google.

Always helpful. Very knowledgeable.

Reviewer Profile Photo Todd Kazemba, on Google

Everything went smoothly. Great conversation.

Reviewer Profile Photo Robert Low, on Google

Knowledgeable and friendly professionals at Onalaska Better Hearing Center! Expedient service.

Reviewer Profile Photo Kathleen Olson, on Google

Was time just to meet with Tom and he answered all my questions. So professional and very helpful. Love thru ads and nice to see this is family. Highly recommend this company.

Reviewer Profile Photo Hazel Peterson, on Google

This place always provide the best service of any hearing center I have done business with. Try them as they are great.

Reviewer Profile Photo Ralph Tolokken, on Google

Better Hearing has been very professional and willing to take care of all of my needs whenever I was having issues. Great people to work with! Larry Forbes.

Reviewer Profile Photo Larry Forbes, on Google

The customer service at Better Hearing Center is fantastic. Always a pleasant experience with the whole team. Very friendly and knowledgeable.

Reviewer Profile Photo Mike & Kathy Leard, on Google

I dropped in to have my mother's right hearing aide shaved so it will no not continue to cause her ear to have a sore in it. Thank you.

Reviewer Profile Photo Joan Grochowina, on Google

I have been a customer for over 3 years. Better Hearing has always been knowledgeable and puts your needs first. I was able to try the new Audible hearing aids before purchasing.

Reviewer Profile Photo Sandy Skaggs Silker, on Google

The staff was very friendly and professional

Reviewer Profile Photo barbara melcher, on Google

We love this business! They are so willing to help, and they are reliable and kind. We live out of town but they have managed to find the time to fit us in when needed.

Reviewer Profile Photo Scott Hudson, on Google

Today I stopped by without an appointment for a service issue with my left hearing aide. They immediately analyzed and fixed the issue. This has been my experience for the entire time I’ve had hearing aides. I really appreciate the whole team.

Reviewer Profile Photo Frank Vierling, on Google

Did a nice pro fry exam friendly and prompt for appointment.Would not hesitate to to use them again.

Reviewer Profile Photo Robert Pettit, on Google

Very informative and very helpful also fair pricing

Reviewer Profile Photo edward oldenburg, on Google

Great service. Sean fixed my broken hearing aid in less than 5 minutes.

Reviewer Profile Photo Terry Curtis, on Google

I have nothing but good things to say about Better Hearing Center. Excellent service friendly people. Great location.

Reviewer Profile Photo James Schultz, on Google

Awesome customer service and a very friendly atmosphere

Reviewer Profile Photo John Zimmerman, on Google

I always get knowledgeable service to keep everything g working fine.

Reviewer Profile Photo Ronald Kendhammer, on Google

Always a great experience at Better Hearing. They greet you with a smile and always know what to do. I recommend them to anyone who needs help with their hearing. It's a great locally owned business.

Reviewer Profile Photo Seth Camp, on Google

very professional and cautious staff.

Reviewer Profile Photo Rodney, on Google