About Us

About Us

Hearing Care Excellence for La Crosse and Onalaska, WI and La Crescent, MN

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the LaCrosse and Onalaska, WI communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive EvaluationWe evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs RecommendingBecause we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and ResultsWe make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the BenefitWe will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office VisitWe work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for AllWhen you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a LifetimeAll Audibel products receive cleanings and testing for their lifetime.


Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 496 Reviews on Google.

I was having a little problem with one of my hearing aids, so I stopped by and they fixed it in and out in 5 minutes. Thank you so much.

Reviewer Profile Photo James Zibrowski, on Google

Very professional and friendly service!

Reviewer Profile Photo Karen Durnin, on Google

This place always provide the best service of any hearing center I have done business with. Try them as they are great.

Reviewer Profile Photo Ralph Tolokken, on Google

Always go out of there way to help the customers.

Reviewer Profile Photo Kenneth Baker, on Google

I was in dire need of getting my hearing aid working on a Friday, but my provider was not available. Even though I was not a client of Better Hearing Center, they were very willing to help me out and get me back to hearing well. I was very grateful...

Reviewer Profile Photo Paula Charron, on Google

Exceptional expertise. I felt well-informed and like they were looking out for my best interest and a plan that made the most sense for me. There was no pressure or pushing for additional services or unnecessary options. Also, you feel treated like a person and not like a number as...

Reviewer Profile Photo Amber K, on Google

Wonderful people to work with! Very caring and attentive to detail. Thanks so much!

Reviewer Profile Photo Sharon Cormican, on Google

Very caring professional service. Willing to spend the time needed to make sure you get the best results out of your hearing aids.

Reviewer Profile Photo Randy Van Vleet, on Google

Very friendly and thoughtful and thorough with the exam.

Reviewer Profile Photo BONNIE BALDWIN, on Google

As a walk-in with a question , I was greeted promptly and had my question answered and got a demonstration on how to solve my problem in the future. I was in and out in less than 10 min. It was a very pleasant an d friendly experience

Reviewer Profile Photo Ralf Zielinski, on Google

What a wonderful business. Always very helpful and kind.

Reviewer Profile Photo Scott Hudson, on Google

Experience was very pleasant and professional.

Reviewer Profile Photo Mary Olson, on Google

Pleased with the aids I purchased through the Better Hearing Center in Onalaska. Great product, Great business.

Reviewer Profile Photo Dian G, on Google

So impressed by their customer service. Very clean office and everyone was very professional and kind. Easy to work with.

Reviewer Profile Photo Joy Critzman, on Google

I never realized how deaf I was until I went to better Hearing.My hearing aid is a God send.When I take it off a night the silence always shocks me. Go for a test!

Reviewer Profile Photo Judi Ris, on Google

They explained everything to me and were very professional. Thank you.

Reviewer Profile Photo Lois Leaird, on Google

Heaven

Reviewer Profile Photo Jeffery Maas, on Google

Very informative and friendly they helped me hear much better than i could and helped me On how to use the app I'm so glad for them

Reviewer Profile Photo Terry Muns, on Google

First visit and I was very impressed. They cleaned and adjusted my hearing aids and now they work wonderfully.

Reviewer Profile Photo Ruth Deml, on Google

Fast & friendly service for quarterly service of hearing aids.

Reviewer Profile Photo Dennis Stone, on Google