About Us

About Us

Hearing Care Excellence for La Crosse and Onalaska, WI and La Crescent, MN

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the LaCrosse and Onalaska, WI communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive EvaluationWe evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs RecommendingBecause we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and ResultsWe make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the BenefitWe will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office VisitWe work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for AllWhen you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a LifetimeAll Audibel products receive cleanings and testing for their lifetime.


Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 510 Reviews on Google.

They are always friendly and helpful

Reviewer Profile Photo Kathie Olson, on Google

Found myself at the senior cntr in Tomah Wi. Entered and was somewhat confused at the lg space as I was there for a hearing apptwhere ppl were eating lunch. Ppl looked up and I stated I was there for a hearing appt and was kindly directed to back of...

Reviewer Profile Photo Mary Jane Connor, on Google

Very helpful to determine Mary's hearing.loss Name of in the hear is Phonak Virto B70 1723A3M3 Oticon More 2 67622147, CE0123 More 2 6749281,CE0123

Reviewer Profile Photo Paul Shepherd, on Google

Better Hearing Center of Onalaska gives exceptional service, and really care about their Customers.

Reviewer Profile Photo Renee Kohr, on Google

Very prompt and pleasant

Reviewer Profile Photo Ray Glass, on Google

Brought my 87 yr old Mom in for a check up and the staff is always very friendly and accomodating! Thank you for making her feel comfortable & making her visit a positive one!!

Reviewer Profile Photo Robin Schmidtknecht, on Google

Long ago, Tom Vierling, the dad of this terrific family business, addressed my hearing needs with great professionalism and integrity… Decades later, I am a returning customer, and I want to share that this team of providers (Sean and Celeste) provides THE BEST service! They also are extremely helpful around...

Reviewer Profile Photo Andrea Van Sickle, on Google

Great service great service

Reviewer Profile Photo Phil Tegen, on Google

This is the first time I've had hearing aids, so far it is going well. I probably should have got them long ago.

Reviewer Profile Photo Jeff Lass, on Google

I always get knowledgeable service to keep everything's g working fine.

Reviewer Profile Photo Ronald Kendhammer, on Google

Very friendly and accommodating.

Reviewer Profile Photo Greg Tolvstad, on Google

Always so willing to help. I walked in this morning and had a quick fix and learned something new, always check your wax guards first if having problems.

Reviewer Profile Photo Karen Johnson, on Google

Great customer service.

Reviewer Profile Photo David Hutschenreuter, on Google

One of my hearing aids stopped working. I was quickly able to get in and they fixed it in a matter of minutes. Very pleasant experience.

Reviewer Profile Photo Rosemarie Erndahl, on Google

Very satisfied with the friendy and timely service they provide. Very informative about the hearing test and hearing aids

Reviewer Profile Photo David Brown, on Google

Cleared my hearing aid of wax and checked the batteries

Reviewer Profile Photo Erika Hengel, on Google

Friendly environment. No pressures to complete forms until we were given the information we needed to make a decision. We will be glad to receive the hearing aids that we need that will make our hearing abilities better (even though we don't want them but know we need them!). The...

Reviewer Profile Photo Judy Scherr, on Google

They are the best. Very willing to help me.

Reviewer Profile Photo Vicki Lange, on Google

Top notch experience! Mom visiting from another state, experienced discomfort with hearing aids. We did a walk-in. Celeste provided welcoming and very professional support.

Reviewer Profile Photo Emma Smyth, on Google

Friendly, super efficient. All around pleasant meeting!

Reviewer Profile Photo Ginny Grzadzielewski, on Google