Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 405 reviews on Google.

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Read what some of our patients have to say about our staff and our office!

Very helpful was able to work around my transportation issue and arranged a telephone meeting.

Reviewer Profile Photo Annaka Hackler, on Google

Very helpful. My insurance plan was about to expire at the end of the year and my new plan will not be nearly as good. They squeezed me in on Christmas Eve and got me fitted with new hearing aids by New Year's Eve. Saved me over $2000.

Reviewer Profile Photo Russ Tock, on Google

First visit and I was very impressed. They cleaned and adjusted my hearing aids and now they work wonderfully.

Reviewer Profile Photo Ruth Deml, on Google

All of the tests went fine. Disappointed that I couldn’t walk out of there with hearing aids, wether to fit me or a sample pare to use and try out.

Reviewer Profile Photo Tim & Gracie Harnish, on Google

Took care of things quickly

Reviewer Profile Photo Richard Otto, on Google

I stopped in to have my hearing aids cleaned. They did a great job and were very friendly.

Reviewer Profile Photo Gary Mittelstaedt, on Google

Very helpful personnel. Great customer service.

Reviewer Profile Photo Juan Roque, on Google

Very friendly as well as professional office setting. The audiologist was also able to do an excellent job of explaining results and customizing recommendations based on these results.

Reviewer Profile Photo Kaye Johnston, on Google

Very outgoing, friendly and professional

Reviewer Profile Photo frank mauss, on Google

Great service, on time, personable and fair prices.

Reviewer Profile Photo Ralph Johnson, on Google

We love this business! They are so willing to help, and they are reliable and kind. We live out of town but they have managed to find the time to fit us in when needed.

Reviewer Profile Photo Scott Hudson, on Google

Great service right in Onalaska. I had testing done and it was detailed and quick. I was pleased with my appointment and would recommend their services to my friends and family.

Reviewer Profile Photo Sara Monroe, on Google

I walked in to Better Hearing last Wednesday with a hearing aid that suddenly stopped working. I was in a panic, fearing that I might have to wait for replacement parts. I was worried about not having functioning hearing aids for the upcoming deer hunting season and the Thanksgiving holiday. No worries! Better took care of the problem, promptly and professionally. The failed hearing aid was restored. I am grateful for such kind and considerate care. Thank you!

Reviewer Profile Photo Mike Evenson, on Google

Working with the staff at Better Hearing Center has been a positive experience for both my husband and myself Thank you for your positive and caring manner

Reviewer Profile Photo Charmaine Buelow, on Google

Better Hearing Center is a great choice. I was able to get in right away and did not have to wait. The staff was very friendly and the Dr was very professional and accommodating. I was made to feel very comfortable and the process was very easy. Highly recommend.

Reviewer Profile Photo Marilyn Erickson, on Google

My husband and I highly recommend Better Hearing Center for your hearing needs. My husband purchased hearing aids about 3 months ago and I just purchased hearing aids. Prior to this we were using OTC hearing aids - what a difference the Starkey hearing aids are in quality and performance. Sean takes his time to make sure your hearing aids are programmed for the best hearing results. From making appointments, the hearing test, help with insurance and setting up follow ups- all was handled with ease thanks to the great and friendly staff!!

Reviewer Profile Photo Roxan Fennigkoh, on Google

Very easy appointment and very informative.

Reviewer Profile Photo Scott Huntress, on Google

It is nice that this is a multigenerational business that has long term ties to our community. They really deliver when it comes to products and services. They go the extra mile to help you when you need to be seen or have a question. And you are definitely known with your name not a number.

Reviewer Profile Photo Lynn Krenz, on Google

Celeste cleaned my mother’s hearing aids quickly and professionally. Thank you so much for your help and pleasant demeanor.

Reviewer Profile Photo Diane Krueger, on Google

Friendly staff, great support. Always very helpful with questions and simple hearing aid issues, even when I just stop in without an appointment.

Reviewer Profile Photo Jann Ryder, on Google

Phone calls are coming to my left hearing aid now. There is no evidence that the bicros is working both ways for music. So it is mostly good now. Thanks. John

Reviewer Profile Photo John Hempstead, on Google

Prompt and thorough exam with great explanations of the findings. I will definitely be getting some hearing aids in the near future. Thank you for a wonderful experience.

Reviewer Profile Photo Brian Beard, on Google

Courteous, professional, quick, and efficient. Good experience all the way around .

Reviewer Profile Photo James O'Dea, on Google

Very friendly and helpful. Easy to work with. Would highly recommend.

Reviewer Profile Photo Patti Retzlaff, on Google

Had a great experience . Felt very comfortable with Sean and never felt pressured into anything.

Reviewer Profile Photo Janet Ekern, on Google

Very knowledgeable and accommodating. And very friendly.

Reviewer Profile Photo Michael Harris, on Google

“After I had a change to my hearing, which included tinnitus, I called Better Hearing Center. Within a short time I had a new device and a miracle, the Audibel A4. This brought tears to my eyes to hear and understand conversations again. My tinnitus is even better. Thank you for your superior service!”

Wendy B.

“Recently I received my hearing aids and it is amazing how much I have been missing! The sounds are so clear and crisp. I am enjoying the birds in my backyard and my dogs little feet clicking across my floor. It’s wonderful to hear again!”

Virginia B.

“I am happy with the service and courtesy Sean has shown me! Visiting in a noisy restaurant is now a pleasure instead of a struggle. I’m very happy with my Audibel hearing aids!”

Harry F.