Hearing Aid Center in Onalaska

Better Hearing Center

Office Hours

  • Monday: 9:00 am - 5:00 pm
  • Tuesday: 9:00 am - 5:00 pm
  • Wednesday: 9:00 am - 5:00 pm
  • Thursday: 9:00 am - 5:00 pm
  • Friday: 9:00 am - 5:00 pm
  • Saturday: By Appointment Only
  • Sunday: By Appointment Only

Better Hearing Center

1101 Main St, Onalaska, WI 54650
Location Details

About Us

Hearing Care Excellence for La Crosse and Onalaska, WI and La Crescent, MN

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the LaCrosse and Onalaska, WI communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive EvaluationWe evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs RecommendingBecause we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and ResultsWe make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the BenefitWe will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office VisitWe work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for AllWhen you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a LifetimeAll Audibel products receive cleanings and testing for their lifetime.


Schedule Online

Meet the Staff

Celeste Dyer, HIS

Hearing Instrument Specialist

My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.

Tom Vierling, HIS

Owner

Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.

He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.

Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.

After all, “Better Hearing is a Better Life!”

Sean provided me with excellent information on how my hearing test results could be used to modify my existing hearing aids. My hearing aids were modified and I feel my hearing has been improved. Thank you Sean.

Reviewer Profile Photo Joe, on Google

Reviewer Profile Photo Lori Schaub, on Google

Reviewer Profile Photo Anna Hockenbery, on Google

My mother had a very positive experience with the Better Hearing team. They listened to her and worked with her to obtain a solution that was right for her.

Reviewer Profile Photo Linda Marks, on Google

Reviewer Profile Photo michael yeager, on Google

Great service. Walked right in and was seen promptly. Will definitely be back!

Reviewer Profile Photo Marsha & Bob White, on Google

Reviewer Profile Photo Peter Rasmussen, on Google

Ended up really liking this place. No one likes to admit getting old or having a health problem, but I really enjoyed getting my hearing tested after I finally got it done. The staff is outstanding, polite, kind, understanding, friendly and take the time to make sure you understand what...

Reviewer Profile Photo don owens, on Google

Sean was thorough with hearing test and informative with results. He was patient and easy to understand.

Reviewer Profile Photo Diane Olson, on Google

Reviewer Profile Photo Carole Helgesen, on Google

The people at Better Hearing make all the difference in the world. Always friendly, very helpful, and never judgemental. Thank you very much for your help!

Reviewer Profile Photo Duane Genz, on Google

Reviewer Profile Photo Pam Horton, on Google

Great customer service. Friendly staff. Fixed the problem I was having with my hearing aid within minutes. Will definitely go back there in the future.

Reviewer Profile Photo Mike Jones, on Google

I had impressions done, and everything went smooth! Thanks!

Reviewer Profile Photo Ridgeback Collision, on Google

Fast, accurate and smooth service! They are just the nicest people!! The hearing aids I just are the best and an improvement over my 4-year+ old ones. Sean set them up quickly and without.any problems. They are the 3rd pair I have bought in 12+ years at the Better Hearing...

Reviewer Profile Photo Karl Gilbertson, on Google

Amazing small business with friendly, knowledgeable staff. Highly recommend this business.

Reviewer Profile Photo Michelle Wozney, on Google

Very pleasant & helpful!

Reviewer Profile Photo Sandra Larson, on Google

Wonderful people. Looking forward to my new hearing aids,

Reviewer Profile Photo Joe Hemmerich, on Google

I thought i was having some problems with my hearing aids so I called Better Hearing center . TheyTold me to bring them in today ,turns out there was no problem with the aids . It was my lack of cleaning them. They cleaned them and sent me on my...

Reviewer Profile Photo Greg Malszycki, on Google

I am a returning customer and I want to share that this team of providers provides THE BEST service! They also are extremely helpful around navigating the ins and outs of insurance benefits should you have any!

Reviewer Profile Photo Andrea Van Sickle, on Google

I don't do reviews often but my experience with Better Hearing Center deserves a GOOD review. Hearing aids are a big investment so it's nice to have professional people like this to service them if needed or just help with cleaning or little tweaks.

Reviewer Profile Photo Glen Bailey, on Google