Hearing Aid Center in Onalaska

Better Hearing Center

Office Hours

  • Monday: 9:00 am - 5:00 pm
  • Tuesday: 9:00 am - 5:00 pm
  • Wednesday: 9:00 am - 5:00 pm
  • Thursday: 9:00 am - 5:00 pm
  • Friday: 9:00 am - 5:00 pm
  • Saturday: By Appointment Only
  • Sunday: By Appointment Only

Better Hearing Center

1101 Main St, Onalaska, WI 54650
Location Details

About Us

Hearing Care Excellence for La Crosse and Onalaska, WI and La Crescent, MN

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the LaCrosse and Onalaska, WI communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive EvaluationWe evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs RecommendingBecause we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and ResultsWe make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the BenefitWe will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office VisitWe work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for AllWhen you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a LifetimeAll Audibel products receive cleanings and testing for their lifetime.


Schedule Online

Meet the Staff

Celeste Dyer, HIS

Hearing Instrument Specialist

My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.

Tom Vierling, HIS

Owner

Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.

He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.

Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.

After all, “Better Hearing is a Better Life!”

Patient Reviews

5 out of 5 based on 389 reviews.

Read all reviews on Google.

Great service right in Onalaska. I had testing done and it was detailed and quick. I was pleased with my appointment and would recommend their services to my friends and family.

Reviewer Profile Photo Sara Monroe, on Google

I walked in to Better Hearing last Wednesday with a hearing aid that suddenly stopped working. I was in a panic, fearing that I might have to wait for replacement parts. I was worried about not having functioning hearing aids for the upcoming deer hunting season and the Thanksgiving holiday....

Reviewer Profile Photo Mike Evenson, on Google

Working with the staff at Better Hearing Center has been a positive experience for both my husband and myself Thank you for your positive and caring manner

Reviewer Profile Photo Charmaine Buelow, on Google

Better Hearing Center is a great choice. I was able to get in right away and did not have to wait. The staff was very friendly and the Dr was very professional and accommodating. I was made to feel very comfortable and the process was very easy. Highly recommend.

Reviewer Profile Photo Marilyn Erickson, on Google

My husband and I highly recommend Better Hearing Center for your hearing needs. My husband purchased hearing aids about 3 months ago and I just purchased hearing aids. Prior to this we were using OTC hearing aids - what a difference the Starkey hearing aids are in quality and performance....

Reviewer Profile Photo Roxan Fennigkoh, on Google

Reviewer Profile Photo Ed Berg, on Google

Very easy appointment and very informative.

Reviewer Profile Photo Scott Huntress, on Google

It is nice that this is a multigenerational business that has long term ties to our community. They really deliver when it comes to products and services. They go the extra mile to help you when you need to be seen or have a question. And you are definitely known...

Reviewer Profile Photo Lynn Krenz, on Google

Celeste cleaned my mother’s hearing aids quickly and professionally. Thank you so much for your help and pleasant demeanor.

Reviewer Profile Photo Diane Krueger, on Google

Friendly staff, great support. Always very helpful with questions and simple hearing aid issues, even when I just stop in without an appointment.

Reviewer Profile Photo Jann Ryder, on Google

Phone calls are coming to my left hearing aid now. There is no evidence that the bicros is working both ways for music. So it is mostly good now. Thanks. John

Reviewer Profile Photo John Hempstead, on Google

Prompt and thorough exam with great explanations of the findings. I will definitely be getting some hearing aids in the near future. Thank you for a wonderful experience.

Reviewer Profile Photo Brian Beard, on Google

Courteous, professional, quick, and efficient. Good experience all the way around .

Reviewer Profile Photo James O'Dea, on Google

Very friendly and helpful. Easy to work with. Would highly recommend.

Reviewer Profile Photo Patti Retzlaff, on Google

Had a great experience . Felt very comfortable with Sean and never felt pressured into anything.

Reviewer Profile Photo Janet Ekern, on Google

Very knowledgeable and accommodating. And very friendly.

Reviewer Profile Photo Michael Harris, on Google

Very prompt and pleasant

Reviewer Profile Photo Ray Glass, on Google

Very polite took time to explain the options this was my first visit and it went better then expected. Thank you ! Chris

Reviewer Profile Photo Chris Niebuhr, on Google

Reviewer Profile Photo Joan Grochowina, on Google

Great service

Reviewer Profile Photo Phil Tegen, on Google

Trouble with my hearing aids, but still under warranty, and sent in right away.

Reviewer Profile Photo Carole Moe, on Google

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