My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.
Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.
He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.
Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.
After all, “Better Hearing is a Better Life!”
Gary Mccarty, on Google
Very outgoing, friendly and professional
frank mauss, on Google
Great service, on time, personable and fair prices.
Ralph Johnson, on Google
We love this business! They are so willing to help, and they are reliable and kind. We live out of town but they have managed to find the time to fit us in when needed.
Scott Hudson, on Google
Great service right in Onalaska. I had testing done and it was detailed and quick. I was pleased with my appointment and would recommend their services to my friends and family.
Sara Monroe, on Google
I walked in to Better Hearing last Wednesday with a hearing aid that suddenly stopped working. I was in a panic, fearing that I might have to wait for replacement parts. I was worried about not having functioning hearing aids for the upcoming deer hunting season and the Thanksgiving holiday....
Mike Evenson, on Google
Working with the staff at Better Hearing Center has been a positive experience for both my husband and myself Thank you for your positive and caring manner
Charmaine Buelow, on Google
Better Hearing Center is a great choice. I was able to get in right away and did not have to wait. The staff was very friendly and the Dr was very professional and accommodating. I was made to feel very comfortable and the process was very easy. Highly recommend.
Marilyn Erickson, on Google
My husband and I highly recommend Better Hearing Center for your hearing needs. My husband purchased hearing aids about 3 months ago and I just purchased hearing aids. Prior to this we were using OTC hearing aids - what a difference the Starkey hearing aids are in quality and performance....
Roxan Fennigkoh, on Google
Ed Berg, on Google
Very easy appointment and very informative.
Scott Huntress, on Google
It is nice that this is a multigenerational business that has long term ties to our community. They really deliver when it comes to products and services. They go the extra mile to help you when you need to be seen or have a question. And you are definitely known...
Lynn Krenz, on Google
Celeste cleaned my mother’s hearing aids quickly and professionally. Thank you so much for your help and pleasant demeanor.
Diane Krueger, on Google
Friendly staff, great support. Always very helpful with questions and simple hearing aid issues, even when I just stop in without an appointment.
Jann Ryder, on Google
Phone calls are coming to my left hearing aid now. There is no evidence that the bicros is working both ways for music. So it is mostly good now. Thanks. John
John Hempstead, on Google
Prompt and thorough exam with great explanations of the findings. I will definitely be getting some hearing aids in the near future. Thank you for a wonderful experience.
Brian Beard, on Google
Courteous, professional, quick, and efficient. Good experience all the way around .
James O'Dea, on Google
Very friendly and helpful. Easy to work with. Would highly recommend.
Patti Retzlaff, on Google
Had a great experience . Felt very comfortable with Sean and never felt pressured into anything.
Janet Ekern, on Google
Very knowledgeable and accommodating. And very friendly.
Michael Harris, on Google
Very prompt and pleasant
Ray Glass, on Google