Our Staff

Sean Vierling, HIS

Hearing Instrument Specialist

Sean Vierling earned his Bachelor’s Degree in Business Management from the University of Wisconsin – La Crosse in 2010. He then started training in the family business. With Better Hearing Center being a family business for 30 years, he has been involved in the business from an early age. Sean then went on and earned his Hearing Instrument Specialist License in the State of Wisconsin. He enjoys using the latest hearing technology to help people hear and understand better. “The latest technology makes today’s hearing aids and accessories fit easily into people’s lifestyles,” says Sean. In his free time Sean enjoys working out at the local YMCA, bike riding, and relaxing on the river. Having an interest in computers and technology, Sean has a deeper understanding for programming hearing aids for each individual needs.

Sean has been married to Amanda for 5 years and they have two children. A little girl named Shea who is 4 and a little boy named Timmy who is 2.

Celeste Dyer, HIS

Hearing Instrument Specialist

My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.

Tom Vierling, HIS

Owner

Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.

He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.

Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.

After all, “Better Hearing is a Better Life!”

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 201 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

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Sharon B, on Google

Good service

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Margaret Goetting, on Google

Awesome place and great and helpful staff.

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Lisa Carlson, on Google

Very professional, explained step-by-step and explained the test and the result.

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William Barr, on Google

Very professional . All options were discussed. The ball is in my court .

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Bruce Kendall, on Google

Very professional yet very personable!

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Sacia Andersen, on Google

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Bertha Hauser, on Google

Very informative and very helpful also fair pricing

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edward oldenburg, on Google

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Jerry Root, on Google

The person at the front desk at Better/Hearing was very helpful and courteous. She assisted me with my hearing aids, great!

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Jim Bagniewski, on Google

Very caring professional service. Willing to spend the time needed to make sure you get the best results out of your hearing aids.

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Randy Van Vleet, on Google

Always a great experience with Better Hearing

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Barbara Breitung, on Google

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Thomas Joseph, on Google

First time with hearing aids! It’s a learning process and they have been great to work with.

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Daryl Applebury, on Google

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Keeta Haugen, on Google

Very polite and understanding

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Daniel Campbell, on Google

Great service.

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Stan Rhodenhizer, on Google

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Vern Bjorkquist, on Google

Very efficient, can call for help as needed.

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Roxie Riley, on Google

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Mary Smith, on Google

They are very kind and caring. GREAT experience!

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Karen Kellicutt, on Google

My experience with this center was great. They answered my questions and were prompt in getting in. Very friendly

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Sandy Sauers, on Google

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Heath Hale, on Google

Very customer friendly, very responsive and great customer support. We have moved to the Minneapolis area, but they still check in with me and provide me with answers when I need them. When we made it back, we stopped had my aids cleaned and refilled some supplies. Highly recommend this...

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Brian ONeil, on Google

From Lois: It's very nice to have the support with any problems that come up. Shawn is very helpful and takes good care of my ongoing hearing issues. Thanks again!

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Doug Brown, on Google