Our Staff

Sean Vierling, HIS

Hearing Instrument Specialist

Sean Vierling earned his Bachelor’s Degree in Business Management from the University of Wisconsin – La Crosse in 2010. He then started training in the family business. With Better Hearing Center being a family business for 30 years, he has been involved in the business from an early age. Sean then went on and earned his Hearing Instrument Specialist License in the State of Wisconsin. He enjoys using the latest hearing technology to help people hear and understand better. “The latest technology makes today’s hearing aids and accessories fit easily into people’s lifestyles,” says Sean. In his free time Sean enjoys working out at the local YMCA, bike riding, and relaxing on the river. Having an interest in computers and technology, Sean has a deeper understanding for programming hearing aids for each individual needs.

Sean has been married to Amanda for 5 years and they have two children. A little girl named Shea who is 4 and a little boy named Timmy who is 2.

Celeste Dyer, HIS

Hearing Instrument Specialist

My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.

Tom Vierling, HIS

Owner

Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.

He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.

Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.

After all, “Better Hearing is a Better Life!”

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 391 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Great customer service. Friendly staff. Fixed the problem I was having with my hearing aid within minutes. Will definitely go back there in the future.

Reviewer Profile Photo Mike Jones, on Google

Great service, on time, personable and fair prices.

Reviewer Profile Photo Ralph Johnson, on Google

We love this business! They are so willing to help, and they are reliable and kind. We live out of town but they have managed to find the time to fit us in when needed.

Reviewer Profile Photo Scott Hudson, on Google

From Lois: It's very nice to have the support with any problems that come up. Shawn is very helpful and takes good care of my ongoing hearing issues. Thanks again!

Reviewer Profile Photo Doug Brown, on Google

Great service right in Onalaska. I had testing done and it was detailed and quick. I was pleased with my appointment and would recommend their services to my friends and family.

Reviewer Profile Photo Sara Monroe, on Google

I walked in to Better Hearing last Wednesday with a hearing aid that suddenly stopped working. I was in a panic, fearing that I might have to wait for replacement parts. I was worried about not having functioning hearing aids for the upcoming deer hunting season and the Thanksgiving holiday....

Reviewer Profile Photo Mike Evenson, on Google

Stopped by because I wasn’t taking and getting my ear piece clean enough or properly not sure which but I was greeted with a smile and helped as soon as I went in. Better hearing is outstanding for service and they are always ready to help. Great place great customer...

Reviewer Profile Photo don owens, on Google

Working with the staff at Better Hearing Center has been a positive experience for both my husband and myself Thank you for your positive and caring manner

Reviewer Profile Photo Charmaine Buelow, on Google

Better Hearing Center is a great choice. I was able to get in right away and did not have to wait. The staff was very friendly and the Dr was very professional and accommodating. I was made to feel very comfortable and the process was very easy. Highly recommend.

Reviewer Profile Photo Marilyn Erickson, on Google

Very good experience. On time and very knowledgeable.

Reviewer Profile Photo Keith Klos, on Google

My husband and I highly recommend Better Hearing Center for your hearing needs. My husband purchased hearing aids about 3 months ago and I just purchased hearing aids. Prior to this we were using OTC hearing aids - what a difference the Starkey hearing aids are in quality and performance....

Reviewer Profile Photo Roxan Fennigkoh, on Google

So impressed by their customer service. Very clean office and everyone was very professional and kind. Easy to work with.

Reviewer Profile Photo Joy Critzman, on Google

Fast & friendly service for quarterly service of hearing aids.

Reviewer Profile Photo Dennis Stone, on Google

Very easy appointment and very informative.

Reviewer Profile Photo Scott Huntress, on Google

It is nice that this is a multigenerational business that has long term ties to our community. They really deliver when it comes to products and services. They go the extra mile to help you when you need to be seen or have a question. And you are definitely known...

Reviewer Profile Photo Lynn Krenz, on Google

Celeste cleaned my mother’s hearing aids quickly and professionally. Thank you so much for your help and pleasant demeanor.

Reviewer Profile Photo Diane Krueger, on Google

Friendly staff, great support. Always very helpful with questions and simple hearing aid issues, even when I just stop in without an appointment.

Reviewer Profile Photo Jann Ryder, on Google

Phone calls are coming to my left hearing aid now. There is no evidence that the bicros is working both ways for music. So it is mostly good now. Thanks. John

Reviewer Profile Photo John Hempstead, on Google

Prompt and thorough exam with great explanations of the findings. I will definitely be getting some hearing aids in the near future. Thank you for a wonderful experience.

Reviewer Profile Photo Brian Beard, on Google

Courteous, professional, quick, and efficient. Good experience all the way around .

Reviewer Profile Photo James O'Dea, on Google