Our Staff

Sean Vierling, HIS

Hearing Instrument Specialist

Sean Vierling earned his Bachelor’s Degree in Business Management from the University of Wisconsin – La Crosse in 2010. He then started training in the family business. With Better Hearing Center being a family business for 30 years, he has been involved in the business from an early age. Sean then went on and earned his Hearing Instrument Specialist License in the State of Wisconsin. He enjoys using the latest hearing technology to help people hear and understand better. “The latest technology makes today’s hearing aids and accessories fit easily into people’s lifestyles,” says Sean. In his free time Sean enjoys working out at the local YMCA, bike riding, and relaxing on the river. Having an interest in computers and technology, Sean has a deeper understanding for programming hearing aids for each individual needs.

Sean has been married to Amanda for 5 years and they have two children. A little girl named Shea who is 4 and a little boy named Timmy who is 2.

Celeste Dyer, HIS

Hearing Instrument Specialist

My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.

Tom Vierling, HIS

Owner

Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.

He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.

Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.

After all, “Better Hearing is a Better Life!”

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 427 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Courteous, professional, quick, and efficient. Good experience all the way around .

Reviewer Profile Photo James O'Dea, on Google

Today I just had my hearing aids cleaned and checked but I really appreciated the reminder from Better Hearing ! Celeste was great!

Reviewer Profile Photo Mary Pretasky, on Google

First visit and I was very impressed. They cleaned and adjusted my hearing aids and now they work wonderfully.

Reviewer Profile Photo Ruth Deml, on Google

Better Hearing's customer service is excellent. I would recommend setting up an appointment with Better Hearing if you feel you need hearing aids.

Reviewer Profile Photo Connie Schaitel, on Google

Fast friendly service. Detailed exam.

Reviewer Profile Photo Jesse Kollasch-Roberts, on Google

It is always so nice to walk in. Staff is so friendly and helped me out in just a few minutes. Thank you

Reviewer Profile Photo Sue Swackhamer, on Google

Great people to work with. Very informative about hearing loss and long term effects of hearing loss. Kind and compassionate.

Reviewer Profile Photo Christine W, on Google

Great place to get hearing checked. They ask good questions and listen to you. The testing was easy and didn’t take long. They are upfront and honest with discussing hearing issues.

Reviewer Profile Photo Jon Venske, on Google

When I finished a phone call, my left hearing aid stopped functioning correctly. I went to change the dome and tiny white piece. I could not remove it. Stopped by Better Hearing and in an instant removed the tiny white piece and replaced it. Thank you!

Reviewer Profile Photo Janice Berry, on Google

Very courteous, helpful and knowledgeable. Very pleased and would highly recommend.

Reviewer Profile Photo Gordon Hinds, on Google

Thank you for assisting me in getting my hearing aid fixed. As always such excellent service!

Reviewer Profile Photo Connie Meunier, on Google

Everything from my consultation to getting my hearing aids was top notch. I had a problem with one of my rechargeable hearing aid batteries and they had to send it into the company, but they gave me a loaner pair to use while it was gone. From set up to...

Reviewer Profile Photo Scott Isensee, on Google

Great experience!!

Reviewer Profile Photo Angela Jensen, on Google

From Lois: It's very nice to have the support with any problems that come up. Shawn is very helpful and takes good care of my ongoing hearing issues. Thanks again!

Reviewer Profile Photo Doug Brown, on Google

Better Hearing Center of Onalaska gives exceptional service, and really care about their Customers.

Reviewer Profile Photo Renee Kohr, on Google

Great service, professional, and always a successful visit. Enjoy the friendly feeling I experience each time I stop in for assistance.

Reviewer Profile Photo Terry Rainwater, on Google

They solved my problem immediately and I was on my way.

Reviewer Profile Photo Mervin Haakenson, on Google

Very informative and friendly

Reviewer Profile Photo Terry Muns, on Google

Good place nice patient dr. Listens n address your need. Receptionist polite thank you for help n I can hear much better. Praise God

Reviewer Profile Photo Gail Shaleen, on Google

Excellent service

Reviewer Profile Photo Randy Puls, on Google