Our Staff

Sean Vierling, HIS

Hearing Instrument Specialist

Sean Vierling earned his Bachelor’s Degree in Business Management from the University of Wisconsin – La Crosse in 2010. He then started training in the family business. With Better Hearing Center being a family business for 30 years, he has been involved in the business from an early age. Sean then went on and earned his Hearing Instrument Specialist License in the State of Wisconsin. He enjoys using the latest hearing technology to help people hear and understand better. “The latest technology makes today’s hearing aids and accessories fit easily into people’s lifestyles,” says Sean. In his free time Sean enjoys working out at the local YMCA, bike riding, and relaxing on the river. Having an interest in computers and technology, Sean has a deeper understanding for programming hearing aids for each individual needs.

Sean has been married to Amanda for 5 years and they have two children. A little girl named Shea who is 4 and a little boy named Timmy who is 2.

Celeste Dyer, HIS

Hearing Instrument Specialist

My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.

Tom Vierling, HIS

Owner

Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.

He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.

Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.

After all, “Better Hearing is a Better Life!”

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 359 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I received a very thorough hearing test, purchased new hearing aids and love them. I was assured that I would receive any assistance needed for any adjustments I may need. Sean was very professional. This place and all the personnel are awesome and I look forward to working with them...

Reviewer Profile Photo Hazel Peterson, on Google

This is a Great Place! It is Family owned, and run! They treat you like Family! This is the only Hearing place I would go to in LaCrosse, Wisconsin!

Reviewer Profile Photo Renee Spinner, on Google

Experience was very pleasant and professional.

Reviewer Profile Photo Mary Olson, on Google

I was impressed by the care and the service I received at the Better Hearing Center. Staff was very thorough and knowledgeable and made certain I understood everything. I would highly recommend them!

Reviewer Profile Photo Ms Self, on Google

Amazing! Kindness from the time we walked in until we left. Greated with a smile. Doctor was so kind to my Dad. Can’t say enjoy good things! Thank you!!!!!

Reviewer Profile Photo Sue Felten, on Google

I am very happy with better hearing center they are very helpful they answered all the questions I had. Very nice people!!

Reviewer Profile Photo Kenneth Harmel, on Google

I would highly recommend purchasing your hearing aids from Better Hearing Center. They are extremely professional and helpful when I experienced an issue. Their facility is always extremely immaculate and they will wear masks if needed. They understand patients who are “tech negative”.

Reviewer Profile Photo Eunice J Quast, on Google

Good place nice patient dr. Listens n address your need. Receptionist polite thank you for help n I can hear much better. Praise God

Reviewer Profile Photo Gail Shaleen, on Google

I've been going to Better Hearing for over 10 years, they have always given me the best of service. They are very good at explaining what my needs are and my best options.

Reviewer Profile Photo Deb Holen, on Google

So impressed by their customer service. Very clean office and everyone was very professional and kind. Easy to work with.

Reviewer Profile Photo Joy Critzman, on Google

Owner was knowledgeable and so helpful. My husband’s hearing aid had stopped working after getting within the rain. Owner was helpful and learned about my husband’s hearing loss and repaired it for free. We will be using him from now on to over see my husband ‘s hearing aides

Reviewer Profile Photo Kathryn Sloan, on Google