About Us

About Us

Hearing Care Excellence for La Crosse and Onalaska, WI and La Crescent, MN

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the LaCrosse and Onalaska, WI communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive EvaluationWe evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs RecommendingBecause we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and ResultsWe make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the BenefitWe will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office VisitWe work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for AllWhen you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a LifetimeAll Audibel products receive cleanings and testing for their lifetime.


Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 483 Reviews on Google.

Celeste was very knowledgeable and kindly told me how to easily fix the issues I was having with my hearing aids not always holding a charge. I didn't need an appointment; I walked in, explained the problem, and it was taken care of. THANK YOU!

Reviewer Profile Photo Eva Weigel, on Google

Charger was falling apart on my Audibel hearing aids. I took it in and they offered to give me a loaner charger. I did not need it immediately so they offered to send it to the manufacturer along with the hearing aids to check the entire system. Super friendly and...

Reviewer Profile Photo Garry Oliver, on Google

Great people, very helpful.

Reviewer Profile Photo Evelyn Krall, on Google

It is always so nice to walk in. Staff is so friendly and helped me out in just a few minutes. Thank you

Reviewer Profile Photo Sue Swackhamer, on Google

I was extremely pleased with the appointment I had with Sean. I was having difficulty hearing conversations, even though I had adjusted the volume and gone onto other. You know another site the edge. He went and did some adjustments. They appeared to be minor adjustments, but it has made...

Reviewer Profile Photo Margaret Beahm, on Google

As always a great experience at Better Hearing! Stopped in for a little help and walked out happy! Their customer service is great! Would highly recommend!

Reviewer Profile Photo Robin Coenen, on Google

What a great experience! The educational video at the beginning was enlightening; the testing was thorough; the report summary helpful and the time spend answering all of our questions meant so much! Absolutely zero pressure. The experience exceeded all of our expectations and as my Mom ponders her decision, she...

Reviewer Profile Photo Ann Hoscheit, on Google

Good place nice patient dr. Listens n address your need. Receptionist polite thank you for help n I can hear much better. Praise God

Reviewer Profile Photo Gail Shaleen, on Google

Great service. Friendly and knowledgeable staff.

Reviewer Profile Photo Howard Larson, on Google

I always get knowledgeable service to keep everything's g working fine.

Reviewer Profile Photo Ronald Kendhammer, on Google

I have been a customer for over 3 years. Better Hearing has always been knowledgeable and puts your needs first. I was able to try the new Audible hearing aids before purchasing.

Reviewer Profile Photo Sandy Skaggs Silker, on Google

They were very helpful with pairing my hearing aids to my new phone

Reviewer Profile Photo lyndon jackson, on Google

Friendly family owned business

Reviewer Profile Photo Sandy Hauge, on Google

Quick, thorough and easy, very informative. Now just deciding on how to proceed.

Reviewer Profile Photo Bob Net, on Google

Getting my aids cleaned and tube replaced was EZ! No appointment needed - I walked in and Celeste took care of me right away - 10 minutes and I was out!! Thank-you.

Reviewer Profile Photo Dale Wollenzien, on Google

The staff was very helpful and professional.

Reviewer Profile Photo Tim Kakuska, on Google

Better Hearing is a wonderful place to get customized hearing protection! They are very knowledgeable and even provide free hearing screening.

Reviewer Profile Photo Heidi Thompson, on Google

This place always provide the best service of any hearing center I have done business with. Try them as they are great.

Reviewer Profile Photo Ralph Tolokken, on Google

Today I stopped by without an appointment for a service issue. Was having difficulty with my connection of my hearing aids to my phone. They immediately analyzed and fixed the issue. This has been my experience for the entire time I’ve had hearing aides. They always take care of any...

Reviewer Profile Photo Frank Vierling, on Google

Celeste is always friendly and always has a smile when greeting me.

Reviewer Profile Photo Karen Albers-Barbee, on Google