About Us

About Us

Hearing Care Excellence for La Crosse and Onalaska, WI and La Crescent, MN

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the LaCrosse and Onalaska, WI communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive EvaluationWe evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs RecommendingBecause we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and ResultsWe make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the BenefitWe will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office VisitWe work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for AllWhen you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a LifetimeAll Audibel products receive cleanings and testing for their lifetime.


Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 430 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Excellent experience! Very friendly and helpful. Would recommend to anyone.

Reviewer Profile Photo LIFE2A, on Google

Great customer service! Always treated with respect and with professionalism.

Reviewer Profile Photo Coral Cady, on Google

Courteous, professional, quick, and efficient. Good experience all the way around .

Reviewer Profile Photo James O'Dea, on Google

Today I just had my hearing aids cleaned and checked but I really appreciated the reminder from Better Hearing ! Celeste was great!

Reviewer Profile Photo Mary Pretasky, on Google

First visit and I was very impressed. They cleaned and adjusted my hearing aids and now they work wonderfully.

Reviewer Profile Photo Ruth Deml, on Google

Better Hearing's customer service is excellent. I would recommend setting up an appointment with Better Hearing if you feel you need hearing aids.

Reviewer Profile Photo Connie Schaitel, on Google

Fast friendly service. Detailed exam.

Reviewer Profile Photo Jesse Kollasch-Roberts, on Google

It is always so nice to walk in. Staff is so friendly and helped me out in just a few minutes. Thank you

Reviewer Profile Photo Sue Swackhamer, on Google

Great people to work with. Very informative about hearing loss and long term effects of hearing loss. Kind and compassionate.

Reviewer Profile Photo Christine W, on Google

Great place to get hearing checked. They ask good questions and listen to you. The testing was easy and didn’t take long. They are upfront and honest with discussing hearing issues.

Reviewer Profile Photo Jon Venske, on Google

When I finished a phone call, my left hearing aid stopped functioning correctly. I went to change the dome and tiny white piece. I could not remove it. Stopped by Better Hearing and in an instant removed the tiny white piece and replaced it. Thank you!

Reviewer Profile Photo Janice Berry, on Google

Very courteous, helpful and knowledgeable. Very pleased and would highly recommend.

Reviewer Profile Photo Gordon Hinds, on Google

Thank you for assisting me in getting my hearing aid fixed. As always such excellent service!

Reviewer Profile Photo Connie Meunier, on Google

Everything from my consultation to getting my hearing aids was top notch. I had a problem with one of my rechargeable hearing aid batteries and they had to send it into the company, but they gave me a loaner pair to use while it was gone. From set up to...

Reviewer Profile Photo Scott Isensee, on Google

Great experience!!

Reviewer Profile Photo Angela Jensen, on Google

From Lois: It's very nice to have the support with any problems that come up. Shawn is very helpful and takes good care of my ongoing hearing issues. Thanks again!

Reviewer Profile Photo Doug Brown, on Google

Better Hearing Center of Onalaska gives exceptional service, and really care about their Customers.

Reviewer Profile Photo Renee Kohr, on Google

Great service, professional, and always a successful visit. Enjoy the friendly feeling I experience each time I stop in for assistance.

Reviewer Profile Photo Terry Rainwater, on Google

They solved my problem immediately and I was on my way.

Reviewer Profile Photo Mervin Haakenson, on Google

Very informative and friendly

Reviewer Profile Photo Terry Muns, on Google