My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.
Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.
He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.
Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.
After all, “Better Hearing is a Better Life!”
Fast friendly service. Detailed exam.
Jesse Kollasch-Roberts, on Google
Debbie Prentice, on Google
Terry Brandau, on Google
Great people to work with. Very informative about hearing loss and long term effects of hearing loss. Kind and compassionate.
Christine W, on Google
Great place to get hearing checked. They ask good questions and listen to you. The testing was easy and didn’t take long. They are upfront and honest with discussing hearing issues.
Jon Venske, on Google
When I finished a phone call, my left hearing aid stopped functioning correctly. I went to change the dome and tiny white piece. I could not remove it. Stopped by Better Hearing and in an instant removed the tiny white piece and replaced it. Thank you!
Janice Berry, on Google
Very courteous, helpful and knowledgeable. Very pleased and would highly recommend.
Gordon Hinds, on Google
Judith, on Google
Everything from my consultation to getting my hearing aids was top notch. I had a problem with one of my rechargeable hearing aid batteries and they had to send it into the company, but they gave me a loaner pair to use while it was gone. From set up to...
Scott Isensee, on Google
Kay Hartwig, on Google
Scott, on Google
Great experience!!
Angela Jensen, on Google
Better Hearing Center of Onalaska gives exceptional service, and really care about their Customers.
Renee Kohr, on Google
Very informative and friendly
Terry Muns, on Google
Marion Stendel, on Google
Excellent service
Randy Puls, on Google
Great service! Thanks!
Barbara Reithel, on Google
I came to Better Hearing Center after being with another hearing company for the past few years. At Better Hearing Center, I felt that Sean listened to my concerns, thoroughly explained the test results, offered suggestions, and gave me a plan for moving forward that did not include pressuring me...
Allene Horton, on Google
I never realized how deaf I was until I went to better Hearing.My hearing aid is a God send.When I take it off a night the silence always shocks me. Go for a test!
Judi Ris, on Google
I am happy with tje care from them. They are very professional, and easy to work with.
Janyce McKenna, on Google
The products and service at better hearing are second to none. Every time I've been in their facility. It has been a pure 100% pleasure. The people are friendly. The service is excellent. They do whatever they can to help you, regardless of how many hoops they have to jump...
John Piotrowski, on Google