We are rated 4.9 out of 5 stars based on 509 reviews on Google.
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Read what some of our patients have to say about our staff and our office!
Found myself at the senior cntr in Tomah Wi. Entered and was somewhat confused at the lg space as I was there for a hearing apptwhere ppl were eating lunch. Ppl looked up and I stated I was there for a hearing appt and was kindly directed to back of bldg where Tom was waiting for me. I asked him if he rented the space and he explained the senior cntr was kind enough to let him use the space to do hearing tests. Tom was very thorough and completely explained the process each step of the way. Ended up I struggled to hear soft tones(f,s,st,etc, low voices and soft speakers w background noise ex: restaurants, autos,etc.) So I will be sporting new electronic hearing aids soon. The joys of loud music from my youth and inevitable aging. Thanks Tom for great ck up. MJ.
Very helpful to determine Mary's hearing.loss Name of in the hear is Phonak Virto B70 1723A3M3 Oticon More 2 67622147, CE0123 More 2 6749281,CE0123
Very friendly and accommodating.
Great customer service.
One of my hearing aids stopped working. I was quickly able to get in and they fixed it in a matter of minutes. Very pleasant experience.
Very satisfied with the friendy and timely service they provide. Very informative about the hearing test and hearing aids
Cleared my hearing aid of wax and checked the batteries
Friendly environment. No pressures to complete forms until we were given the information we needed to make a decision. We will be glad to receive the hearing aids that we need that will make our hearing abilities better (even though we don't want them but know we need them!). The cat will appreciate us not yelling at each other to be heard.
They are the best. Very willing to help me.
Top notch experience! Mom visiting from another state, experienced discomfort with hearing aids. We did a walk-in. Celeste provided welcoming and very professional support.
Very nice , and accommodating
Very professional and friendly service!
Always go out of there way to help the customers.
I was in dire need of getting my hearing aid working on a Friday, but my provider was not available. Even though I was not a client of Better Hearing Center, they were very willing to help me out and get me back to hearing well. I was very grateful and now happy to be a client of Better Hearing Center..
Exceptional expertise. I felt well-informed and like they were looking out for my best interest and a plan that made the most sense for me. There was no pressure or pushing for additional services or unnecessary options. Also, you feel treated like a person and not like a number as some places do. Everyone was friendly and professional. This is a place I will refer others to for sure. I would not hesitate to send my elderly parents there even if I could not make the appointment with them, that’s the kind of vibe I got at this place.
Very friendly and thoughtful and thorough with the exam.
They explained everything to me and were very professional. Thank you.
Heaven
Celeste was very knowledgeable and kindly told me how to easily fix the issues I was having with my hearing aids not always holding a charge. I didn't need an appointment; I walked in, explained the problem, and it was taken care of. THANK YOU!
Charger was falling apart on my Audibel hearing aids. I took it in and they offered to give me a loaner charger. I did not need it immediately so they offered to send it to the manufacturer along with the hearing aids to check the entire system. Super friendly and helpful, I thought there would be some type of fee but was pleasantly surprised. Nice to have a local store that backs what they sell.
I was extremely pleased with the appointment I had with Sean. I was having difficulty hearing conversations, even though I had adjusted the volume and gone onto other. You know another site the edge. He went and did some adjustments. They appeared to be minor adjustments, but it has made a difference. He also put on a site That I could also use to get more clarity so I was very very pleased. It didn’t take him long. He popped up my records And made the adjustments I was very very pleased. Thank you.
This is the first time I've had hearing aids, so far it is going well. I probably should have got them long ago.
As always a great experience at Better Hearing! Stopped in for a little help and walked out happy! Their customer service is great! Would highly recommend!
What a great experience! The educational video at the beginning was enlightening; the testing was thorough; the report summary helpful and the time spend answering all of our questions meant so much! Absolutely zero pressure. The experience exceeded all of our expectations and as my Mom ponders her decision, she feels confident, and comfortable, with Better Hearing Center
Friendly family owned business
Quick, thorough and easy, very informative. Now just deciding on how to proceed.
“After I had a change to my hearing, which included tinnitus, I called Better Hearing Center. Within a short time I had a new device and a miracle, the Audibel A4. This brought tears to my eyes to hear and understand conversations again. My tinnitus is even better. Thank you for your superior service!”
“Recently I received my hearing aids and it is amazing how much I have been missing! The sounds are so clear and crisp. I am enjoying the birds in my backyard and my dogs little feet clicking across my floor. It’s wonderful to hear again!”
“I am happy with the service and courtesy Sean has shown me! Visiting in a noisy restaurant is now a pleasure instead of a struggle. I’m very happy with my Audibel hearing aids!”