My name is Celeste Dyer. I’ve been working at Better Hearing Center for 25 years. Yes — 25 years! Boy time does fly by! I’ve been married to a local criminal attorney for sixteen years and we have two children, a girl and a boy. Addison is fifteen and our youngest, Charlie, is twelve. I have six brothers and several sister-in-laws. My dad, Tom, has owned this business for 20 years, so more than half my life I’ve heard about hearing and hearing aid technology. I started here in 1996 as the receptionist. I received my State of Wisconsin Hearing Instrument Specialist license in 2007, but I’ve been repairing hearing aids since ’96. Needless to say, if a hearing aid needs special work or repair, I’m the go-to-girl. I love my job, and I love the company I work for. I have 100% complete faith in the Audibel/Starkey brand and if you ever want a role model, take a look at Bill Austin (the owner of Starkey Hearing Technologies.) He has dedicated the past 60 years to helping people hear and understand better. He won’t rest until everyone has the best hearing they possibly can. It’s his passion, and also the passion of those at Audibel that fuel my love and my own dedication to this wonderful opportunity of helping others hear and understand better. I look forward to helping you on your hearing journey.
Tom holds a Bachelor of Arts degree from Central Washington State University in Ellensburg, Washington. He has been in the hearing aid industry helping people have a better quality of life through better hearing since 1992, representing several manufacturer brands in that time. Tom is licensed to dispense hearing aids in both Minnesota and Wisconsin. Over the years, his business has won various awards, including a Regional Merit Award (one of only five dispensers in the country), and has been a member of Audibel’s Silver Club every year since 2001.
He is proud to represent an American Made Company, Audibel, and he strives for superb customer service and personal attention that you won’t find anywhere else.
Tom enjoys old cars and is a member of a local car club. In addition, he likes doing home improvement projects and traveling with his wife of nearly 40 years, Laura. Tom & Laura have two children and Tom has two stepchildren. Of the four kids, two are involved in the hearing aid business. His biggest gratification? Watching someone’s eyes light up when they first get hearing aids after years of not hearing properly.
After all, “Better Hearing is a Better Life!”
Great customer service. Friendly staff. Fixed the problem I was having with my hearing aid within minutes. Will definitely go back there in the future.
Mike Jones, on Google
I had impressions done, and everything went smooth! Thanks!
Ridgeback Collision, on Google
Fast, accurate and smooth service! They are just the nicest people!! The hearing aids I just are the best and an improvement over my 4-year+ old ones. Sean set them up quickly and without.any problems. They are the 3rd pair I have bought in 12+ years at the Better Hearing...
Karl Gilbertson, on Google
Amazing small business with friendly, knowledgeable staff. Highly recommend this business.
Michelle Wozney, on Google
Very pleasant & helpful!
Sandra Larson, on Google
Wonderful people. Looking forward to my new hearing aids,
Joe Hemmerich, on Google
I thought i was having some problems with my hearing aids so I called Better Hearing center . TheyTold me to bring them in today ,turns out there was no problem with the aids . It was my lack of cleaning them. They cleaned them and sent me on my...
Greg Malszycki, on Google
I am a returning customer and I want to share that this team of providers provides THE BEST service! They also are extremely helpful around navigating the ins and outs of insurance benefits should you have any!
Andrea Van Sickle, on Google
I don't do reviews often but my experience with Better Hearing Center deserves a GOOD review. Hearing aids are a big investment so it's nice to have professional people like this to service them if needed or just help with cleaning or little tweaks.
Glen Bailey, on Google
Today I stopped by without an appointment for a service issue with my left hearing aide. They immediately analyzed and fixed the issue. This has been my experience for the entire time I’ve had hearing aides. I really appreciate the whole team.
Frank Vierling, on Google
I had a unique situation with one of my hearing aids. A Better Hearing Center in Onalska answered my phone call with a friendly and professional greeting. The agent then went above and beyond researching and answering all of my questions. She was incredibly helpful. Thank you very much.
Sherry Nicks, on Google
Always helpful and able to make accommodations.
Greg Hole, on Google
Very professional, a thorough exam great products and just a wonderful family business. I could not be happier with this provider. Truly, the most honest group of people I have met in the hearing industry thank you.
David Hartwig, on Google
Barbara Nickelotti, on Google
Knowledgeable and friendly professionals at Onalaska Better Hearing Center!
Kathleen Olson, on Google
Pam Stetzer, on Google
They are always so helpfull and send you away satisfied with their answers👍
Donald Hill, on Google
Mark Mc Alear, on Google
Staff and doctor was really friendly and helpful
Joe Conant, on Google
Nice company to deal with, great staff! Not pushy on their products. Didn't need hearing aids. Ordered noise blanking ear plugs instead. Very satisfied. Will return in the future.
Ebert's Truck Repair, on Google
Laurie Schwoegler, on Google